Altavia

Shipping & Returns

Shipping
Every print is hand-made to order, with great care taken in printing, mounting and framing your chosen artwork. Please allow 1 to 2 weeks for production before your piece is shipped.

Once your order is on its way, you will receive a tracking number so you can follow its journey to you. We work with trusted shipping partners to deliver across the globe.

Returns
Each piece is custom printed and framed to order based on your selected size and frame, so we are unable to accept returns, exchanges, or order changes after 24 hours.

If your artwork arrives with any damage or in less than perfect condition, please contact us as soon as possible and we will help resolve it quickly.

Printing & Framing

Printing
Each archival pigment fine art print in our collection is available as an open edition and made to order. We print on heavyweight, acid-free cotton rag paper for archival quality and durability.

Our Framing Process
We believe fine art deserves exceptional presentation and protection. Every framed piece is made with premium hardwood and UV-protective acrylic so your artwork stays vibrant and protected over time.

Classic Frames
Small, Medium and Large prints come framed in a classic gallery presentation frame with a premium mat.

Shadow Boxes
Giant, Collector and Exhibition sizes are available in deeper premium shadow-box frames for added depth and visual impact.

Sizing

Print Sizing
Small — Image: 8" x 12"; Paper: 14" x 18"
Medium — Image: 13" x 19.5"; Paper: 19" x 25.5"
Large — Image: 18" x 27"; Paper: 24" x 33"
Giant — Image: 25.5" x 38"; Paper: 31" x 44"
Collector — Image: 33.5" x 50"; Paper: 39.5" x 56"
Exhibition — Image: 40" x 60"; Paper: 46" x 68"

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